Shipping Policy

Last Updated: April, 2026

Thank you for shopping with Legacy Handcraft. Below you will find details about our shipping timelines, carriers, and policies. Please review carefully before placing an order.

Processing & Lead Times

Standard Shelves: Ship within 3-5 business days.
In-Stock Beds, Custom & Made-to-Order Shelves and Mantels: Ship within 3–4 weeks.
Custom Murphy Beds: Ship within 8-10 weeks
Cabinet Beds: Ship within 10-12 weeks

All lead times are estimates for when your order will leave our workshop. They are subject to change and do not guarantee a delivery date, as shipping carrier schedules and supply chain factors may vary.

Shipping & Delivery

Delivery dates are estimates provided by the shipping carrier and may be affected by factors outside our control (such as carrier delays, weather, or high seasonal volume).
Once an order is shipped, you will receive tracking information via email.
Risk of loss passes to you once the product is marked as delivered by the carrier to the shipping address provided at checkout.

Freight Deliveries (Murphy Beds & Oversized Furniture)

Freight deliveries must be inspected before you sign for or accept the delivery.
If you see visible damage to the packaging or the product, please refuse the delivery and contact us immediately.
Hidden (concealed) damage must be reported within 3 business days of receipt.
If a delivery is accepted with visible damage, any return or reshipping costs are the customer’s responsibility.
Items refused or reported within these guidelines will be replaced at no charge. Please note that replacement parts for Made-to-Order products may take 4–6 weeks to ship.

Returns & Cancellations

Murphy Beds are not eligible for return under any circumstances.
Custom and Made-to-Order items (including shelves and mantels) are not eligible for returns or cancellations.
In-stock items (excluding Murphy beds) may be returned within 30 days of purchase, provided they are unused and in original condition.
Customers are responsible for return shipping costs.
Damaged or defective items must be reported within 7 days of delivery with photos and a description. We will repair, replace, or refund as appropriate.

Additional Notes

We currently ship within the United States only (international orders are not available at this time).
Legacy Handcraft reserves the right to update this policy at any time.